Legal
Privacy Policy
Last updated: August 12, 2026
This Privacy Policy describes how Plaza Aesthetics LLC d/b/a Plaza Wellness (“Plaza Wellness,” “we,” “us,” or “our”) collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us (“Consumers”). We are committed to protecting your privacy and the security of your personal information. Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services,you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you visit our website, request an appointment or consultation, contact us, purchase a product or service, or otherwise interact with us, we may collect information that you voluntarily provide. This may include your name, email address, telephone number, mailing address, date of birth, appointment information, payment information, and other information you choose to provide.
Health and Treatment Information
When you request or receive medical, aesthetic, wellness, or other services from us, you may provide information relating to your health, medical history, medications, allergies, treatments, photographs, or other information relevant to your care.
Information collected as part of patient care may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and may be subject to our separate Notice of Privacy Practices and applicable federal and state laws.
Please do not submit sensitive medical or health information through general website forms unless the form specifically requests such information or is intended for that purpose.
Automatically Collected Information
We may automatically collect certain information when you use our website, including your IP address, browser type, device type, operating system, pages visited, referring website, date and time of your visit, and information about how you interact with our website.
Cookies and Similar Technologies
We may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate our website, remember preferences, understand website usage, improve our services, and measure the effectiveness of our communications and marketing.
You may be able to manage or disable cookies through your browser or other privacy settings. Disabling certain cookies may affect the functionality of our website.
2. How We Use Your Information
We may use the information we collect for the following purposes:
Providing Services
We may use your information to schedule appointments and consultations, provide products and services, process transactions, respond to inquiries, and communicate with you regarding your services.
Communication
We may use your contact information to send administrative communications, appointment-related information, service updates, and, where permitted by law and consistent with your preferences and consent, promotional or marketing communications.
If you subscribe to promotional emails, you may unsubscribe at any time by following the instructions included in the email.
If you provide your telephone number and consent to receive text messages, you may receive appointment-related, administrative, or promotional messages from us. Message and data rates may apply. Message frequency may vary. You may opt out of promotional messages by replying STOP or following the instructions provided in the applicable message.
Website Improvement
We may use automatically collected information and other information to analyze and improve our website, services, content, functionality, and user experience.
Security and Legal Compliance
We may use information to protect the security of our website and business, prevent fraud or unauthorized activity, enforce our policies, and comply with applicable legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties for their own marketing purposes.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
However, we may share information in the following circumstances:
Business Operations
We may share information with trusted third-party service providers that assist us with essential business functions, such as website hosting, appointment scheduling, payment processing, email and text communications, information technology, analytics, customer support, and other services performed on our behalf.
These service providers may access information only as reasonably necessary to provide services to us and are expected to protect the information in accordance with applicable requirements.
Legal Requirements
We may disclose information when required or permitted by applicable law, regulation, court order, subpoena, governmental request, or other legal process.
We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Plaza Wellness, our Consumers, employees, or others.
Business Transfers
If Plaza Wellness is involved in a merger, acquisition, sale of assets, financing, restructuring, or other business transaction, information may be transferred as part of that transaction. Any transferred information will continue to be handled in accordance with applicable privacy requirements.
Protected Health Information
Information that constitutes PHI will be used and disclosed in accordance with applicable HIPAA requirements, our Notice of Privacy Practices, and other applicable laws. Nothing in this Privacy Policy is intended to permit a use or disclosure of PHI that is prohibited by law.
4. Your Choices and Rights
Depending on applicable law, you may have certain rights regarding your personal information, including:
Access
You may request access to certain personal information that we maintain about you.
Correction
You may request that inaccurate or incomplete personal information be corrected.
Deletion
You may request deletion of certain personal information, subject to applicable legal, regulatory, medical-record, and other retention requirements.
Marketing Choices
You may opt out of promotional emails by using the unsubscribe instructions included in the communication.
You may opt out of promotional text messages by following the instructions provided in the applicable message.
Other Privacy Rights
Depending on where you live and applicable law, you may have additional rights regarding your personal information, including rights related to data portability, certain disclosures, targeted advertising, or other uses of personal information.
To exercise an applicable privacy right, please contact us using the information provided below.
5. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee that information will always remain completely secure.
6. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us through our website, please contact us so that we can take appropriate steps.
7. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, booking services, payment providers, or other third-party services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control. We encourage you to review the privacy policies of those third parties before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal and regulatory requirements.
When we make changes, we will update the Last Updated date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Plaza Aesthetics LLC d/b/a Plaza Wellness
1801 Binz Street, Suite 510
Houston, TX 77004
United States
Telephone: (800) 267-9791
For questions specifically concerning the privacy of protected health information, please refer to our separate Notice of Privacy Practices.